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Terms & conditions

 

  1. Reservation must be at least 48 hours before the implementation date
  2. You are allowed  to modify, postpone or cancel service - just before the implementation date by 48 hours .
  3. Modification or postponement will be one-time only
  4.  The postponement of service is up to a maximum of 60 days from the date of the trip or on time  given by the client, whichever is earlier (that is used for the deferred value in one communication)
  5. In case of reservation, before the implementation date with 48 hour cancelation is not possible
  6. In the event of cancellation, you can recover the value of the service from the company in the same method of payment - a cancellation request must be made 48 hours before the implementation date.(Bank Charges Will be Applied)
  7. In the event that the customer did not ask for (the amendment or cancellation - according to the conditions contained) and elapsed time of the flight, the value of the service will be the right of the company and the client has no right to claim it.
  8. Customers can contact the company  - all days of the week / around the clock- on the hotline number and customer service 19970
  9. At the departure the passenger must be present prior to take-off with a minimum of two hours and not more than 3 hours.
  10. In all cases, the company's  service management will  not competent (booking confirmation or overweight or customs)
  11. In case if you didn't see the sign of your name  please don't move anywhere and don't hesitate to contact these numbers 00202 19970 OR  002 01200004114 or your reservation considered as done and you can't refund the amount paid.

Our Vision

Cairo airport passenger services (CAPS) aim to be the leading company in Egypt and Middle East, our vision is to facilitate travel and make it an enjoyable memory..

 

VIP

M&A

Egyptians

Foreigners

Foreigners

Passenger

500 EGP

100 USD

25 USD

1st Close Accompanies

500 EGP

100 USD

25 USD

Sons

500 EGP

100 USD

25 USD

Servants

500 EGP

100 USD

25 USD

Our Mission

We do serve business people, elder passengers and VIP. Cairo airport passenger services (CAPS) offer top notch VIP treatment, fast track and meet & assist services. (CAPS) offers 24/7 call-center, on-line booking and Airport emergency number to facilitate the service for (CAPS) passengers.